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Coronavirus (COVID-19) updates



The information below is updated regularly and is subject to change.
 
Caring for our country and communities, by combating COVID-19 together, is our number one priority.
The entire world has been affected by the COVID-19 pandemic. We appreciate President Cyril Ramaphosa and the Government taking serious action to mitigate the spread of COVID-19 and support the measures in place.
 
For the latest government updates around COVID-19 visit the SA Coronavirus Portal.
 
Trading under Level 3 restrictions
We are operating under advanced level 3 restrictions, in line with Government regulations. The Centre is operational from Monday – Saturday 9am – 6pm and Sunday 9am – 5pm, however, stores may have their own specific trading hours and are subject to change. More sectors continue to reopen or offer extended services, with the appropriate safety measures in place:

- Hair and beauty salons, barbers, tattoo parlours and laser clinics are permitted to sell products and offer limited treatments and services.
- Restaurants can offer deliveries and takeaway collections and Food Court seating is open
- Nu Metro is currently still closed. We are awaiting an opening date from them.
- Liquor stores are still permitted to sell alcohol, Monday to Thursday from 9am – 5pm, for at-home consumption only.
- The trade of tobacco and related products remains prohibited.

Open stores
You can browse our list of open stores below. Please contact stores directly to enquire about their store-specific trading hours.

@Home: (011) 288 - 3731 /7/2
 
A
ABSA: (011) 288 - 5500 / 2
Absolute Pets: 068 523 3315
Ackermans: (011) 675 - 4063
African Bank: (011) 675 - 6092
Anat (Delivery only): (011) 475 - 1368
 
B
Barber SA: (011) 475 - 7019
Beauty Value: (011) 675 - 2192
Big Blue: (011) 475 - 1236
Billabong: (011) 475 - 2022
Blades & Triggers: (011) 475 - 1861
Body Shop: (011) 675 - 0884
Boost Juice Bars: 073 184 4023
Branded: (011) 675 - 5316
Bras N Things: (011) 675 - 1848
Brow Architect: 087 236 6474
Browns: (011) 675 - 7836
BT Games: (011) 679 -1564
Burger King: (021) 417 – 5864
 
C
Café Rousse: (011) 475 0626
C N A: 087 822 3375
Cajees Time Zone: (011) 675 3013/3100
Call It Spring: (011) 475 - 0980
Cape Union Mart: (011) 675 - 0036
Capitec: (011) 475 - 3972
Car@Wash: 076 376 5886
Cardies: (011) 675 - 0400
Carrol Boyes: (011) 675 - 5925
Catherin Walk Collections: (011) 675 - 5020
Cell C: 084 770 0117
Cell Safety: 084 679 1597
Cellucity: (011) 679 - 1994
Cinnabon: (011) 675 - 0514
Clarks: (011) 675 - 7377
Clicks: (011) 475 - 0037
Colette by Colette Hayman: (011) 675 - 6908
Computer Mania: (011) 475 - 5050
Contempo: (011) 675 - 3530
Cori-Craft: (011) 991 - 5300
Cotton on: (011) 475 - 6007
Crazy Store: 081 238 4992
Cross Trainer: (011) 475 - 1143
CUM Books: (011) 675 - 6916
Curry Up: (Delivery Only) (011) 675 – 5212
 
D
Danceland: (011) 475 - 1466
Delhi Delicious: 078 442 8480
Dermalogica: (011) 475 - 0699
Dial a Bed: (011) 471 - 7300
Dischem: (011) 831 - 2140 / 4
DMF: (010) 590 - 1218
Donna: (011) 288 - 3632 / 21
Doppio Zero: (010) 591 2129
Dream Nails: (011) 475 - 8395
DW Bullion / Gold Buyers: 083 300 8185
Dynamic Vision: (011) 475 - 4614
 
E
Earth Addict: 081 171 1274
Earth Child: 081 171 1275
Edgars: 087 822 3357
Europa Art: (011) 679 - 5147
Exclusive Books: (011) 675 - 3963

F
Fabiani: (011) 288 - 3604 / 3720
Factory: (011) 475 - 0270
Fish & Chips Co: 064 096 0871
Footgear: 087 832 3363
Forever New: (011) 475 - 0854
Foschini: (011) 288 - 3600
Foto First: (011) 475 - 3897
Frasers: (011) 475 - 1702
Freddy: (010) 612 - 6509
From the Ashes: (011) 475 - 0093

G
Gadget Geeks: 062 386 4983
Game Liquor: (011) 831 - 2000
Green Cross: 087 287 8020
Homemark: 062 508 4592
HP Store: (010) 615 - 0782

I

Identity: 081 171 1736
Incredible Connection: (011) 288 - 5400

J
Jeep: (011) 475 - 0021
Jet: 087 822 3369
JJ Cale (No Tobacco for sale): (011) 675 - 3028
Jockey: (011) 675 - 0392
Joubert & Monty Biltong: 074 580 6273
Jeauval Hair Salon: 076 023 1244

K
Keedo: (011) 475 - 3679
KFC: (011) 475 - 0962
Kingsmead Shoes: 087 898 0200
Krispy Kreme: (011) 675 - 2447
Kurt Geiger: (010) 493 - 4206

L
Le Creuset: (011) 475 - 1202
Leather Gallery: (010) 020 - 8322
Legit: (011) 475 - 0707
Levingers Dry Clean: 071 288 1588
Levi's: (011) 475 - 4021
Lovisa: (011) 675 - 7238

M
Markham: (011) 288 - 3710
Mattress Gallery: (011) 475 - 0253
McDonalds: (011) 475 - 1849
Mellins Istyle: (010) 100 - 3234
Milady's: (011) 675 - 2801
Moody Cow: (010) 593 - 2740
Mr Price Home: (011) 679 - 2263
Mr Price Sport: (011) 675 - 1108
Mr Price Weekend: (011) 679 - 2793
MTN Cosmonet: 083 869 1401
MTN Servie Station: 083 869 6950
Mugg & Bean: (Delivery Only) (011) 675 - 3019
Musica: (011) 675 - 1632

N
Naartjie: 081 171 1421
Nicci Boutique: (011) 475 - 0057
NWJ: (011) 675 - 1429

O
Ocean Basket: (Delivery Only) (011) 675 - 0719
Old Khaki: (011) 475 - 0417

P
Pandora: (010) 541 - 0651
Parrots: (011) 675 5225
Perfume Gallery: (011) 475 - 8097
Pick n Pay: (011) 675 - 4228
Pick n Pay Clothing: (011) 679 - 5912
Placécol: (011) 675 - 0508
Poetry: (011) 671 1911
Polo: (011) 675 - 1613
Princess Hair: 064 947 8449
Pringle: (011) 475 - 1205
Protect a Car: (010) 021 - 0400

Q
Queenspark: (011) 675 - 4220

R
Rare Steakhouse: (011) 475 0360
Refinery: (011) 475 - 2375
Relay Jeans: (011) 288 - 3607 / 08
Rochester: (010) 133 - 0945 / 1181
Romans Pizza: (011) 475 - 0619

S
Samsung: 083 419 9888
Sausage Saloon: (011) 475 - 0739
Security Shop: (011) 675 - 5275
Sheet Street: 079 093 5426
Shoe City: (011) 675 - 4149
Side Step: (011) 475 - 0339
Simply Asia: (011) 675 - 2431
Sissy Boy: (011) 675 - 7717
Skechers: (011) 375 - 4103
Soda Bloc: (011) 288 - 3740
Sorbet: (011) 475 – 4762
Sorbet Man: (011) 675 - 1163
Sounds Great: (011) 675 - 5555
Specsavers: (011) 679 - 2300
Spicy Den: (011) 675 - 0603
Splush: (011) 675 - 3278
Sportscene: (011) 288 - 3680
Starbucks: (010) 020 - 8991
STD Bank: (011) 288 - 0519 / 03 / 17
Step Ahead: (011) 475 - 0469
Sterns: (011) 288 - 3641 / 0
Sunglass Hut: (021) 276 - 2777
Sunglass Hut: (021) 276 - 2779
Superga: (011) 475 - 1877
Swarovski: (011) 475 - 0872
SwitchdOn: 074 555 3844

T
Telkom Direct: (011) 675 - 5838 / 475 - 0156
Tempur: (011) 475 - 5777 / 5884
The Fix: (011) 288 - 3611
The Flying Carpets: (011) 679 - 2290
The Matador: (011) 675 - 5040 / 1
The Space: (011) 475 - 1072
Timberland: (011) 475 - 6157
Torga Optical: (011) 675 - 5000
Total Sport: (011) 288 - 3670
Toy Kingdom: (011) 475 - 0073
Toys R Us: 066 220 2880
Trappers: (011) 675 - 2216 / 2584
Travel Ex: (011) 475 - 9464
Truworths: (011) 679 - 5154
Typo: (011) 675 - 7854

V
Verimark: (011) 675 - 5224
Vodacom 4 U: (011) 679 - 4153/4173
Von Wielligh Goudsmidt: (011) 675 - 4101

W
weFix: (011) 675 - 0728
Wellness Warehouse: (011) 475 - 1914
Wimpy: (Delivery Only) (011) 675 - 5200 / 5192
Wolf Bros. Jewellers: (011) 675 - 6635
Woolworths: (011) 288 - 1400

X
Xtreme Nutrition: (010) 495 - 4904

Y
YDE: 081 171 0807/1807
 
Centre access & information:

Parking rates as of 1 June
COVERED PARKING:
0 – 6 hours: R10.00
6 – 24 hours: R50.00
 
OPEN PARKING: (2 HOURS FREE)

0 – 2 hours: Free
2 – 6 hours: R10.00
6 – 24 hours: R50.00
 
1 Hour free: Shop & validate ticket at Pick n Pay

Open entrances: All entrances are open with full access from Hendrik Potgieter & Christian de Wet Road
Lifts and bathrooms: All lifts and bathrooms are operational.
Information Desks: Guest Relations Desk is operational. Staff will remain seated behind a perspex shield and wear personal protective equipment, including gloves and a mask. Gift Card sales are permitted. For general enquiries please contact them on (011) 288 5260.
 
Safety measures
 
All shoppers are required to follow the health and safety protocols stipulated by the Government and National Department of Health. Please comply with these rules, including:

- Wearing a cloth mask upon entry and in the mall at all times
- Practicing physical distancing of 2 metres.
- Practicing protective hygiene, including washing hands and using sanitisers.
- One member per household permitted to shop at a time.
- A limited number of customers will be allowed in stores, queues, lifts and on escalators.  Please comply with these rules as directed.

Prior to and during your visit to the Centre, we recommend that you take the following additional precautionary measures:

- Prior to shopping, create a list of the goods you require in categories to avoid unnecessary browsing.
- Contact stores directly prior to your visit to check their trading hours or if you are looking for a specific item or service.
- Plan your parking and entrance access by checking the map and do not linger in the Centre.
- Avoid browsing and repeatedly picking up and putting down products.
- Making use of no-touch payment methods, such as Zapper, Snapscan and tap-and-go (check your settings regarding pin requirements).
- Make use of the in-store disinfectant wipes when making use of trolleys or baskets.
- If you do feel sick, stay home and seek medical attention.
- Stay informed, check trusted and reputable sources and avoid spreading rumours and fake news.

To protect the health, safety, and well-being of our customers and personnel working in the Centre, we are in continuous contact with the relevant local health authorities, and diligently following the World Health Organisation’s recommended preventative protocol and complying with the Lockdown Regulations. We have introduced the following additional precautionary measures and enhanced cleaning procedures:

- Increased cleaning routines and meticulously disinfecting the common areas and high touch-points of the Centre, with disinfectants that have the prescribed alcohol content.
- Communicating with our stores regularly, regarding updates and their in-store precautionary measures.
- Security in our Centre is still a core focus and remains in place.
- The Centre Management Office is operationally resourced.
- For Centre related enquiries please contact us via email or make use of our social media channels
 
 
Reporting incidents

If you would like to report any incidents that have taken place at the Centre, please contact (011) 288 5260 or rudi@clearwatermall.co.za / jess@clearwatermall.co.za.
 
We would like to thank you for your continued support and understanding.